System Engineer / IT Support / IT Security Support

Role Overview

The role is a link between customers and technology, translating in both directions, supporting the Security Operations Center, and managing endpoint protection.

What You Will Do

The tasks include supporting the Security Operations Center, managing endpoint protection, following up on system messages, and accompanying the connection of new customer environments.

Why It Might Be a Fit

The ideal candidate is someone who understands IT infrastructures, has experience in direct customer contact, and can explain technical connections in a way that is understandable.

Requirements

• Experience in building and maintaining IT infrastructures for SME customers
• Knowledge of Windows Server, Active Directory, and other Windows services
• Linux basic knowledge
• Microsoft 365 Administration
• Network basics (Firewall, VLAN, VPN)
• Virtualization (VMware, Proxmox, Hyper-V)
• First contact with antivirus or endpoint solutions is an advantage
• Very good German knowledge, English for technical documentation
• A Category B driving license is an advantage

Benefits

• Flexible work models
• Home office after agreement
• 25 days (5 weeks) vacation per year
• Paid further education and certifications
• Free coffee and various soft drinks
• Team events and after-work aperitifs
• Billiards table, table football, and game console
• Modern office within walking distance to the Wallisellen train station
• Ergonomic workplace with electric standing desk
• Flat hierarchies and co-determination rights